Dynasty Rewards Store: Ordering - Overview (US)

To select a reward:

1. Navigate to the Dynasty Rewards Store.
2. Click Shop to browse through the reward catalog. Once you've found a reward you'd like to select, click the name of the reward. 
3. From the item details page, click Add to Cart.
   • Note: If you're just browsing or don't have enough Crowns to redeem for the reward, you can add the item to your wish list by clicking Add to Wish List.
4. Click View Cart / Checkout. 
5. Click Continue. 
6. Enter Delivery Info:
   • Contact Info: This is the information we’ll use to send email updates regarding your order. 
   • Shipping Address: This is the location where you’ll receive your reward. 
7. Click Continue.
8. Confirm Payment Info is correct and click Place your order.

All Gift Cards will be sent to your email to accept. Once you accept the gift card, you will be shown your virtual gift card.

You can remove an item by hitting the trash can icon in your cart next to the reward.

If a manufacturer discontinues or changes an item's availability after your order is placed:

• You'll receive a cancellation email with details about your order.
• Your Crowns will be refunded to your account.

Once your order has been processed, you'll receive an order confirmation email. When your order ships, you'll receive a second email with tracking information.

• You can also see your complete rewards store order history at any time by navigating to the Dynasty Rewards Store and then Account.

Although most reward selections go very smoothly, occasionally you may experience an issue. If you're not sure about what to do next, we recommend returning to the Dynasty Rewards Store and then clicking the Cart icon to return to the redemption flow. 

If you continue to have trouble with your reward selection, please contact our Rewards Store Specialists.

Yes. You'll receive an email after you redeem your Crowns for a charitable donation. This email will have a link and a code for you to retrieve your tax receipt.

To find your order history: 

1. Navigate to the Dynasty Rewards Store.
2. Click the Account icon in the top right corner and select My Orders from the dropdown that appears.
3. On the My Orders page you’ll find all orders and their current status.