Where are my promotional credits I had before the Golden Nugget Online Gaming Update? (US)

Important Information

On January 17th, 2024, the previous Golden Nugget Online Gaming experience was retired for Michigan players and the new experience became available.  Due to this update and change to the new experience, the player’s previous promotional credits were converted to cash.

What is the conversion rate for my promotional credits?

A player’s promotional credits and/or bonus dollars will be converted at a 1:1 ratio to cash. 

Bonus spins will no longer be available post-update to the new Golden Nugget Online Gaming experience. If you had valid bonus spins remaining on your account, the value of those bonus spins have been converted to cash and applied to your wallet as cash.

As an example only: If a player received bonus dollars with a play-through requirement, but the player didn’t complete the playthrough before the update to the new experience, the bonus dollars would be converted to cash in their wallet as a one-time courtesy due to the update to the new experience.

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