- Online Banking deposits will be deposited to your Golden Nugget Online Gaming Casino account instantly, however, the charge may take up to three (3) business days to reflect in your bank account.
- An ID-verified Golden Nugget Online Gaming Casino account is required.
- The Bank account used to deposit must be in your legal name which matches your Golden Nugget Online Gaming Casino account name.
- The address on your bank account must match the address on your Golden Nugget Online Gaming Casino account.
- Golden Nugget Online Gaming does not permit the use of business accounts.
- The Bank account used to deposit must be in your name.
I received an ‘insufficient funds’ error when depositing with my bank account
Resolution: Your online banking deposit was declined due to insufficient funds in your bank account. If your available balance is less than 1.5x your deposit amount or your available balance does not cover all of your pending transactions, your deposit will be declined. To fix this we recommend the following steps:
- Add more funds to your bank account.
- Deposit a smaller amount.
- Review any pending charges, or contact your bank to see if they can settle your pending transactions.
- Use an alternative deposit method.
Please consider whether your deposits match your financial situation. Learn more about the Responsible Gaming tools available to you.
I received a “Geolocation Error” while trying to deposit with my bank account
Resolution: Players need to be located in a physical location that permits Golden Nugget Online Gaming deposits. Players can learn more about why they are seeing a restricted or ineligible location message.
I am trying to deposit with a banking account that is not in my name
I am trying to deposit with a business banking account
Frequently asked questions
Why did my deposit decline with my bank?
Online banking deposits can decline for many reasons, players can learn more about how to troubleshoot deposit issues.
Why is my bank not supported by Golden Nugget Online Gaming Casino?
While Golden Nugget Online Gaming Casino has many payment options available, we are always looking to include as many banking institutions as possible. If you do not see your bank listed among the options of banks to deposit with, it is likely that your bank is not supported by Golden Nugget Online Gaming Casino at this time.
We recommend that you try an alternative deposit method.
What if my bank rejects the deposit after I've been credited funds?
When depositing via Online Banking, our online banking processor will verify in real-time the balance available in your bank account. If your balance is deemed sufficient and the deposit is authorized, Golden Nugget Online Gaming Casino will credit funds to your account while your transaction is processing.
I recently moved and updated my address with my bank. Do I need to update my address with Golden Nugget Online Gaming?
Yes, in order to deposit funds to your Golden Nugget Online Gaming Casino account from your bank account, the address on file for the Golden Nugget Online Gaming Casino account would need to match the address listed on your bank account.
To update the address on file for your Golden Nugget Online Gaming Casino account, please contact the Golden Nugget Online Gaming Customer Support Team and let them know you need to update the address on file.The Golden Nugget Online Gaming Customer Support Team will request that you upload a proof of residence that lists your new address, and you can learn more about document upload criteria.