Important Information
Golden Nugget Online Gaming Customer Support will never ask you to confirm a code that was sent to your device. If someone asks you for the code, please change your password immediately.
Notes about managing two-factor authentication (2FA):
- 2FA won’t work with a phone number that can’t receive SMS messages.
- If you need to change your phone number, you’ll need to turn two-factor authentication off and back on.
- Some jurisdictions require 2FA enabled and cannot be turned off.
How to enable/disable 2FA via the Golden Nugget Online Gaming app
- Log into the Golden Nugget Online Gaming app.
- Tap your profile photo and select Settings.
- Select Login Security Preferences.
- Toggle ON/OFF Receive SMS next in the Two-Factor Authentication (2FA) section.
- In the Two-Factor Authentication pop-up window, enter your mobile phone number and click Send Verification code.
- Enter the 2FA code sent to your mobile phone and toggle 2FA On.
- To disable 2FA follow the same steps as above and toggle 2FA OFF.
View this process in the visual below.
How to enable/disable 2FA via desktop or laptop
- Log into Golden Nugget Online Gaming Casino.
- Click your profile photo and select Account Information.
- On the left rail, click Login & Security.
- Toggle ON/OFF Receive SMS next in the Two-Factor Authentication (2FA) section.
- In the Two-Factor Authentication pop-up window, enter your mobile phone number and click Send Verification code.
- Enter the 2FA code sent to your mobile phone and toggle 2FA On.
- To disable 2FA follow the same steps as above and toggle 2FA OFF.
View this process in the visual below.