What is a Casino Loss Back Offer?
A Casino Lossback promotional offer allows customers to receive a percentage of their net losses back. The percentage of what a customer would receive back is listed in the terms and conditions of the offer in the promotions page.
Frequently asked questions
How will I be credited if I have a net loss?
Customers are credited in Casino Credits, Casino Bonus funds, or GN Dollars at the end of the Promotion Period as specified in the promotional offer terms.
When will I be credited for my net losses?
How are net losses calculated?
Net losses are calculated by subtracting qualifying bets wagered in Casino from winnings earned in Casino during the Promotional Period.
As an example only: If you wagered $1,000 in Casino, and lost $500 in Casino, your net loss would be $500.
What if I have a net win rather than a net loss?
If a customer has a net win rather than a net loss, they would not be eligible for a credit for losses. This is because the customer had a net profit instead of a net loss during the Promotional Period.