For fastest resolution to your issue we recommend submitting a help request to our Customer Support team. If you’d prefer to contact Golden Nugget Online Gaming another way, here are alternative contact methods:
You can contact Golden Nugget Online Gaming Customer Support via the following email addresses:
- Players can email us support@goldennuggetcasino.zendesk.com
Request a callback
If you’re a US-based player, you can also request a callback.
Important: The option to request a callback is only available for logged in players within the US.
Callback requests are processed by weighing the severity of the issue and your place in the queue as Player Advocates are available. A Player Advocate may also reach out to you via email if your request could be better handled via text. If your callback request is approved, a Player Advocate will call you at the number you provided in your request.