How do I contact Golden Nugget Online Gaming Customer Support? (US)

Submit a Ticket

  • For the fastest help, we recommend contacting the Golden Nugget Online Gaming Customer Support team via support request.

If you’d prefer to contact Golden Nugget Online Gaming another way, here are alternative contact methods

Email Support

You can contact Golden Nugget Online Gaming Customer Support via the following email addresses: 

Request a callback

If you’re a US-based player, you can also request a callback. 

Important Note: The option to request a callback is only available for logged in players within the US.

Callback requests are processed by weighing the severity of the issue and your place in the queue as Player Advocates are available. A Player Advocate may also reach out to you via email if your request could be better handled via text. If your callback request is approved, a Player Advocate will call you at the number you provided in your request.  

Chat Support

Live chat is available via the support icon in the bottom right corner of the Help Center website after signing in.

Desktop view of Support Icon

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Mobile view of Support Icon




Additional Player Resources

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