Troubleshooting Deposit Issues - Overview (US)

Please review common deposit issues and resolutions: 

Location issues 

You're physically located in a state that doesn't permit Golden Nugget Online Gaming deposits.

Resolution: Relocate to a physical location that permits Golden Nugget Online Gaming

You're attempting to register an account and deposit via Casino while physically located where online gambling isn't permitted.

Resolution: Relocate to a physical location that permits online gambling.

Information mismatch issues 

You're using a deposit method that isn't in your name. 

Resolution: Only use a deposit method that belongs to you, and matches the name associated with your Golden Nugget Online Gaming account. 

Your Golden Nugget Online Gaming account hasn't been verified. 

Resolution: Verify your Golden Nugget Online Gaming account.

Your credit or debit card has expired.

Resolution: Update your credit card expiration date or try an alternative deposit method.

You're depositing more than the available balance. 

Resolution: Try making a smaller deposit or an alternative deposit method.

Deposit method restriction issues

You're using a PayPal for business account. 

Resolution: Use a personal PayPal account, or an alternative deposit method.

Your credit card or bank doesn't permit deposits for gambling.

Resolution: Try an alternative deposit method.

You've previously asked Golden Nugget Online Gaming to disable your credit or debit card. 

Resolution: Try an alternative deposit method.

Deposit limit issues

There's a deposit limit on your account.  

Resolution: Wait until the daily, weekly, or monthly deposit limit has reset and attempt to deposit again.

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