If you’ve forgotten your password or would like to reset it, you can do so at any time.
How to reset your password
- Open your Golden Nugget Online Gaming app or navigate to the Golden Nugget Online Gaming website.
- Tap / click Forgot password?
- Enter the Email you used when you created your account, confirm I’m not a robot, and tap / click Reset Password.
- Note: If you’re not sure what email you used to register your account or you no longer have access to your previous email address, please contact the Golden Nugget Online Gaming Customer Support Team.
- You’ll receive an email from Golden Nugget Online Gaming, click the link provided in the email and follow the prompts on the page to complete your password reset.
- Note: You should receive an email with the subject Golden Nugget Online Gaming password assistance from support@goldennuggetcasino.com within 15 minutes of the request.
Didn’t receive the email?
- If you can’t see the email in your inbox, please check your SPAM folder and add @goldennuggetcasino.com to your email allow list to ensure you’re receiving emails from Golden Nugget Online Gaming.
- If you haven’t received the password reset email after 15 minutes, please contact the Golden Nugget Online Gaming Customer Support Team.
Additional ways you can reset your password:
App password reset
How to reset password in the Golden Nugget Online Gaming app
- Open a Golden Nugget Online Gaming app and tap Log In in the top right corner.
- Next to Password, tap Forgot?
- On the Reset Your Password page:
- Enter the email you used when you created your account. If you’re not sure what email you used to register your account, please contact the Golden Nugget Online Gaming Customer Support Team.
- Tap the box next to I’m not a robot.
- Tap Reset Password.
- You’ll receive an email from Golden Nugget Online Gaming with a link to reset your password. Click the link provided in the email and enter your email and updated password.
View this process in the visual below.
How to reset your password from within your account on app
- Log into your Golden Nugget Online Gaming app.
- Tap your profile photo in the top left corner.
- Select Settings.
- Tap Login Security Preferences.
- Next to Password, tap Change Password.
- Enter your Current Password and New Password then click Change Password.
View this process in the visual below.
Desktop or laptop password reset
How to reset your password from the login page
-
Navigate to Golden Nugget Online Gaming and click Log in/Sign up in the top right corner.
- Below Password, click Forgot Password?
- On the Reset Your Password page:
- Enter the email you used when you created your account. If you’re not sure what email you used to register your account, please contact the Golden Nugget Online Gaming Customer Support Team.
- Tap the box next to I’m not a robot.
- Tap Reset Password.
- You’ll receive an email from Golden Nugget Online Gaming with a link to reset your password. Tap the link provided in the email and enter your email and updated password.
View this process in the visual below.
How to reset your password from within your account on a desktop or laptop
- Log into Golden Nugget Online Gaming.
- Click your Username in the top right corner.
- select Account Information from the dropdown that appears.
- In the left rail, select Login & Security.
- Next to Password, click Change.
- Enter your Current Password and New Password then click Change Password.
View this process in the visual below.