How do I close my Golden Nugget Online Gaming account? (US)

Important Information

To close your Golden Nugget Online Gaming account, you have two convenient options. you can visit the 'Close Account' page to close your Golden Nugget Online Gaming account or follow the easy step-by-step guide outlined below. If you would like to reopen your account, you can learn more about how to reactivate your Golden Nugget Online Gaming account.

Please note Golden Nugget Online Gaming offers the options to self-exclude, cool off, and self-limit. If, at any point, you think you're spending too much time or money on Golden Nugget Online Gaming, you have the option of taking a break entirely. Self-limiting allows you to still play, however, within the parameters that you set for yourself. To learn more, view our Responsible Gaming Information Page.

Responsible Gaming options to limit play

Golden Nugget Online Gaming also provides options to limit the amount of funds you can deposit into your account by choosing an amount over a daily, weekly, and monthly period. If you have an account, you can view more details about the deposit limit options. 

Close your Golden Nugget Online Gaming account

You can decide to close your Golden Nugget Online Gaming account at any time and for any reason.

How to close your account via the Golden Nugget Online Gaming app

  1. Log into your Golden Nugget Online Gaming account. 
  2. Tap your profile photo in the top left corner.
  3. Tap the settings icon in the top right corner.
  4. From the Settings page, tap Close Account.
  5. Complete the closure form and tap Continue.
  6. Enter your password and tap Yes, Close My Account.  

View this process in the visual below.

A visual walkthrough of how to close your Golden Nugget Online Gaming account via the app

How to close your account on desktop

  1. Log into your Golden Nugget Online Gaming account. 
  2. Click your profile photo in the top right corner and select Account Information.
  3. On the left rail, click Login & Security. 
    • Note: On smaller screens the left rail may become a dropdown in the top center of the screen. 
  4. Scroll down and click Close Account
  5. Complete the closure form and click Continue.
  6. Re-enter your password and click Yes, Close My Account

View this process in the visual below.

A visual walkthrough of how to close your Golden Nugget Online Gaming account via the websit

Permanently close/delete your Golden Nugget Online Gaming account

You can decide to permanently close/delete your Golden Nugget Online Gaming account at any time and for any reason.

How to permanently close/delete your Golden Nugget Online Gaming account

  1. Complete the steps to close your account.
  2. After you've closed your account, contact the Golden Nugget Online Gaming Customer Support Team.
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