Why am I seeing a restricted or ineligible location message? (US)

Restricted or ineligible location messages may appear due to three reasons:

Physical location

  • You’re attempting to access Golden Nugget Online Gaming from a location where its use is not permitted.

Location services

  • Your device's location services are not functioning properly, preventing Golden Nugget Online Gaming from determining your physical location. 

Wi-Fi

  • Your device's Wi-Fi is not functioning properly, hindering Golden Nugget Online Gaming from determining your physical location. 

If you are in a permitted location and both location services and Wi-Fi are working correctly, but you still receive the message, please contact our Golden Nugget Online Gaming Customer Support Team for assistance.

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